![]() We recycle boxes, bits of cardboard, used Kraft paper, and bubble wrap/bubble mailers into packing materials. PACKAGING: We mostly use plastic poly mailers to ship items.OTHER INFORMATION: Packaging, Receipts, Getting a Refund, Combined Shipping Buyers in extremely remote areas must have a lot of patience. If you are not comfortable with a long delivery wait, do not order. All buyers may be subjected to their order taking from 10 days to 4 months to arrive. For UK, CAN, AUS 8-12 days is about normal. > International orders arrival date can vary greatly as they must pass through customs inspections. Expect EXTRA long delays Nov/Dec and after Pandemic! Things like a pandemic, weather, and postal routing changes including the closing of facilities have been known to create long transit delays upwards to 4 weeks or longer. > US orders usually arrive 2-5 delivery days after shipping. ETA: This can be tough to predict for both US and international orders.ETA: When Will Your Order Arrive? (also see "PROCESSING TIME, DELAYS, GUARANTEES" above) International Priority Shipping is NOT faster. Guarantees may be waived for severe weather. SLOW TRANSIT REFUNDS are not provided for shipping costs related to a delay in transit time EXCEPT when Priority Express Shipping was purchased and the Post Office failed to meet their guarantee.International orders are subject to customs inspection delays. DELAYS: Transit delays caused by a pandemic, weather, delivery routing, weekends and regional holidays do occur.I cannot do not guarantee the arrival by a certain date. PROCESSING TIME is the time it takes BEFORE your item ships.Shipping address changes or needing to add items to a completed order may be cancelled due to the time to change and fees associated with multiple orders.If you have a question or concern about an item or our shop policies, please ask before purchasing.įrequently Asked Questions AFTER YOU PAY (ADDING ON, ADDRESS CHANGE, PROCESSING TIME, DELAYS, GUARANTEES: When Will Your Order Ship? Is the arrival date guaranteed? (also see ETA below) POLICIES: For more information please read our shop's FAQ. Please ask if you have a concern or question about a product before purchasing. ITEMS NOTED AS DESTASH or CLEARANCE are final sales and not eligible for refunds or returns. Please keep this in mind if you are sensitive to smells or recycled cardboard. We also recycle cardboard boxes and bits and pieces of them for safe transit. Smells can be intensified by air-tight packaging and the environmental conditions including but limited to carrier smoking, hot/cold changes, and humidity within the transport vehicle. OUR SHOP HAS NO PETS, NO SMOKE, NO FUNKY SMELLS however, yarn products especially can have a chemical smell due to the dying process. If matched dye lots is a must, please inquire before buying or at least leave us a message when buying so we can cancel if we don't have enough of one dye lot to fulfill your order. Yarn dye lots and the manufacturing of yarn will differ between dye lots we try to match dye lots but it may not be possible. Most pictures are "stock photos" which have been enhanced to reflect what the product looks like the item you receive will not be the exact item shown in the pictures. ![]() ✅ Looking for other Susan Bates hooks AND a 10% refund? > -ĬOLORS/DYE LOTS can appear different on your screen than ours please inquire if there is a color concern. These are not defects nor are they scratched but rather a result of the process which gives the hooks a satiny smooth finish. As part of the anodizing process, a small speck of lighter coloring may appear on the hooks. BRAND NEW! These hooks are in perfect manufacturer condition. NOTE: All hooks are in the retail packaging. ![]() The famous in-line head helps reduce wrist motion for fatigue-free crocheting and helps you maintain a more consistent gauge. Each size is color-coded so you can find the size you need at a glance. In addition each hook is heat-treated for strength and durability and polished for a velvety smooth finish. Made of lightweight aluminum each Silvalume hook undergoes a special anodizing process which etches away all surface impurities. SUSAN BATES hooks have the broadest size range within the Susan Bates family of hooks. NOTE: 10% refunds are NOT valid at our regular Etsy shop. ♦ The direct link to get to THIS item at our Etsy pattern/domain shop for 10% is > ♦ Need help? Ask BEFORE buying. ![]() ✅ 10% REFUNDS on the item price at (The URL pops up with our linked domain as - if you see it as you are in the wrong shop) They are currently all being made overseas Mexico, Malaysia, China, India, etc. ✅ FAQ: WHERE ARE THEY MADE? The old "pointy" tip ones were made in the USA decades ago. Select just one hook or add a bunch to your cart to make your own set.
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