![]() We packed item as well as we can, if there is any damaged part, please do not hesitate to contact us first and offer us pictures of the damaged part, we will solve the problem as the way you want (discount or replacement). SHIPPING & CUSTOMER SERVICE: FedEx or UPS will deliver the item to your house in 3-6 business days after you placed an order.Face the upper front door towards your house/wall to protect from wind and rain better. Placed in a protected area would make the house used for more years, like garage, carport, under a covered patio, or similar location. Tip of Use: Cat nip or a warm blanket/heating pad would help invite cats to come in.Come with 2 jump pads on each floor outside for up and down. Thoughtful Details: hinged roof of this outside cat house can be opened to reach both removable layers for cleaning with ease.The slope angle of the roof is less than 15 degrees, which is not only conducive to drainage, but also can prevent the roof from breaking due to insufficient stress. The 2-story design allows cats to eat and rest inside safely & warmly. Protection for Cats: This cat houses for outdoor cats offers an extra escape door to prevent cats from being trapped.The raised floor protects against decay from rain & snow. ![]()
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